FAQ INTERNATIONAL
What types of plants does Padmam Nursery offer?
Padmam Nursery offers a wide variety of plants around 500+ varieties, including flowering plants, succulents, ornamental shrubs, fruit trees, and indoor houseplants.
Do you ship internationally?
Yes, we do ship internationally to nearly 200+ around the world. Please enter your country at the checkout to find out its serviceability.
What are the shipping costs for international orders?
Shipping costs for international orders vary depending on the destination country, package weight. You can view the shipping costs during the checkout process before finalizing your order.
What is the estimated delivery time for international shipments?
The estimated delivery time for international shipments varies depending on the destination country. Generally, international deliveries take between 7 to 10 business days from the date of shipment.
Do you offer tracking information for international orders?
Yes, we provide tracking information for international orders. Once your order has been shipped, you will receive an email with tracking details to monitor the progress of your shipment.
How are the plants packaged for international shipping?
We take great care in packaging our plants for international shipping to ensure they arrive safely and in good condition. Plants are securely wrapped and packed in protective materials to prevent damage during transit. We have specialized package material so that the external temperature will not affect the plants inside.
What payment methods do you accept for international purchases?
We accept various payment methods for international purchases, including credit/debit cards and Pay Pal
Please use Stripe checkout for International Credit / Debit Cards
Please use Razor pay checkout for International Credit / Debit Cards & Pay Pal
Are the plants treated for pests and diseases before shipping internationally?
Yes, all plants undergo thorough inspection and treatment for pests and diseases before shipping internationally to ensure they meet phytosanitary requirements and are free from any harmful organisms.
Can I request specific delivery dates for international shipments?
Unfortunately, we cannot guarantee specific delivery dates for international shipments due to varying transit times and customs clearance procedures in different countries.
Do you provide care instructions for the plants upon delivery to international destinations?
Yes, we include care instructions with all plant shipments to international destinations to help ensure that your plants thrive in their new environment.
Are there any special considerations for shipping live plants to certain countries or regions?
Yes, certain countries may have specific regulations on importing live plants. We comply with all international phytosanitary regulations and ensure that shipments meet the requirements for each destination country and will reach your doorstep safely
Can I purchase gift cards or certificates for international recipients?
At this time, we do not offer gift cards or certificates for international purchases. However, you can place an order and have it shipped directly to the recipient's address.
Do you offer wholesale pricing for international buyers?
Yes, we offer wholesale pricing for international buyers interested in purchasing larger quantities of plants. Please contact our customer support email "padmamnurseryonline@gmail.com" for more information and pricing details.
What is the process for returning or exchanging plants for international customers?
Due to the complexities of international shipping and customs regulations, we are unable to accept returns or exchanges for international orders unless the plants arrive damaged or defective. Please contact us immediately if you encounter any issues with your order, and we will assist you accordingly.
Can I cancel or modify my international order after it has been placed?
We strive to process orders promptly, so once an order has been shipped, it cannot be canceled or modified.
Do you offer any discounts or promotions for bulk international orders?
Yes, we may offer discounts or promotions for bulk international orders depending on the quantity and types of plants ordered. Please contact our sales team "padmamnurseryonline@gmail.com" for more information on bulk pricing and promotions.
How can international buyers contact customer support for assistance?
International buyers can contact our customer support team via email "padmamnurseryonline@gmail.com" or through customer chat support watsapp number : "+918925161753" or through our website's contact form. Our customer support representatives will respond to inquiries promptly and assist with any questions or concerns regarding international orders.